Privacy Policy

Last updated: 06 JANUARY 2026

FILYNX (“FILYNX”, “we”, “us”, “our”) is an EU-based company building mobile apps and games, and providing development services. This Privacy Policy explains how we process personal data when you visit our website (filynx.eu), contact us, use our apps/games, or engage with our services.

If a specific FILYNX app/game provides its own privacy policy, that app-specific policy applies in addition to this one.

1) Who we are (Data Controller)
Controller: FILYNX (EU)
Email: support@filynx.eu
Address: [FULL REGISTERED ADDRESS]
Company registration/VAT: [REG / VAT NUMBER] (if applicable)

2) What this policy covers
This policy applies to:

  • Website visitors (filynx.eu)
  • People who contact us (email, contact forms, support)
  • Users of FILYNX apps and games (unless an app has separate terms/policy)
  • Business partners, prospects, and clients
  • Job applicants (if you apply via email or a form)
  • Anyone whose data we process while delivering our services

3) Our data philosophy
We aim to minimize data collection:

  • No unnecessary personal data
  • No selling of personal data
  • Preference for privacy-respecting settings (e.g., non-personalized ads where possible)
    However, some data may still be processed (especially via standard internet logs, email, and third-party services like analytics/ads).

4) Personal data we may process
A) Website usage data (automatic)
When you visit our site, our servers and hosting providers may process:

  • IP address
  • Browser type/version, device type, OS
  • Pages visited, timestamps, referring URL
  • Basic security/diagnostic logs

B) Contact and support data (you provide)
If you email us or submit a form, we may process:

  • Your name (if you provide it)
  • Email address
  • Message content and any attachments
  • Any details you include (e.g., app version, device info for troubleshooting)

C) Business/client relationship data
If you are a client/partner/prospect, we may process:

  • Contact details (name, business email, role, company)
  • Contract and billing details (if relevant)
  • Communications and project documentation

D) App/game data (depending on the product)
FILYNX apps may process limited data such as:

  • App interactions (screen views, feature usage, session duration)
  • Device info (model, OS version, language/region)
  • Identifiers (e.g., app-instance identifiers; advertising identifiers where available)
  • Diagnostics (crash logs/performance data if enabled)

Important: We do not aim to identify you personally. Some device identifiers may still be considered personal data under certain laws because they relate to a device.

5) Cookies and similar technologies (website + ads)
We may use cookies/local storage and similar technologies for:

  • Essential functions (security, load balancing, preferences)
  • Analytics (under consent where required)
  • Advertising (if we run ads on web pages)

In the EU/EEA/UK, storing or accessing information on a device (like cookies or mobile identifiers) generally requires prior consent unless strictly necessary (the “cookie rule” under the ePrivacy Directive). :contentReference[oaicite:0]{index=0}

If we use Google advertising services, note: even non-personalized ads may still use cookies or mobile identifiers for frequency capping and aggregated reporting, and consent may be required in places like the UK, Switzerland, and some EEA countries. :contentReference[oaicite:1]{index=1}

We may display a cookie/consent banner where legally required.

6) Why we process data (purposes)
We process personal data to:

  • Operate and secure our website and services
  • Respond to support requests and inquiries
  • Communicate with clients/partners and manage contracts
  • Deliver and improve our apps/games (performance, bug fixes, usability)
  • Measure usage in aggregate (analytics)
  • Serve ads in free apps (where applicable)
  • Prevent fraud, abuse, and security incidents
  • Comply with legal obligations (tax, accounting, lawful requests)

7) Legal bases (GDPR/EEA/UK)
Where GDPR/UK GDPR applies, we rely on one or more of:

  • Consent (e.g., optional cookies/analytics, certain ad processing where required)
  • Contract necessity (e.g., providing requested services/support)
  • Legitimate interests (e.g., website security, fraud prevention, improving services)
  • Legal obligation (e.g., accounting/tax compliance)

8) Sharing and recipients
We may share data with:

  • Hosting and infrastructure providers (website hosting, email services)
  • Analytics providers (only if used, and typically in aggregated form)
  • Advertising partners (only in apps that show ads)
  • Professional advisors (legal/accounting) when necessary
  • Authorities where required by law

We do not sell personal data.

9) Third-party services (examples)
Depending on the specific FILYNX product/site configuration, we may use third-party services such as:

  • Google Analytics / Firebase Analytics (usage measurement)
  • Google AdMob / Google Mobile Ads SDK (in-app advertising)
  • Crash reporting tools (if enabled)

These providers may process certain data as described in their own policies.
We recommend reviewing Google’s policies:

  • Google Privacy Policy: https://policies.google.com/privacy
  • Google Ads Technologies: https://policies.google.com/technologies/ads

10) Processing for clients (Controller vs Processor)
When FILYNX builds or maintains apps/services for business clients:

  • The client is typically the “Controller” (they decide purposes and means).
  • FILYNX may act as a “Processor” (we process data on the client’s documented instructions).
    In those cases, processing is governed by a Data Processing Agreement (DPA) and the client’s privacy policy. If you’re an end user of a client’s app, contact that client for privacy requests.

11) International transfers
Some service providers may process data outside the EU/EEA/UK (including the United States).
When required, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses (SCCs). :contentReference[oaicite:2]{index=2}

12) Data retention
We keep personal data only as long as necessary:

  • Website security logs: typically [30–90 days] (unless needed for incident investigation)
  • Support emails: typically up to [12 months] after resolution
  • Client/business records: for the duration of the relationship and as required by law (e.g., tax/accounting)
  • App analytics/ads data: retained according to the relevant provider settings/policies

13) Security
We use reasonable technical and organizational measures to protect data (access controls, least privilege, secure development practices). No method of transmission or storage is 100% secure.

14) Your rights (GDPR/EEA/UK)
If GDPR/UK GDPR applies, you may have the right to:

  • Access your data
  • Rectify incorrect data
  • Erase data (in certain situations)
  • Restrict or object to processing (in certain situations)
  • Data portability (in certain situations)
  • Withdraw consent at any time (where processing is based on consent)

These rights are described in GDPR Chapter III. :contentReference[oaicite:3]{index=3}

To exercise your rights, contact: support@filynx.eu
We may need to verify your request (without collecting unnecessary extra data).

You also have the right to lodge a complaint with your local data protection authority.

15) Children
Our website and products are not directed to children under 13 (or a higher age where required by local law). We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us.

16) Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date will change. If changes are material, we may provide additional notice (e.g., on the site or in an app update).

17) Contact
FILYNX (EU)
support@filynx.eu

© 2026 Filynx // Digital Cosmonaut Mobile Development

EU // Transmitting from Sector 7G